Secret Tips for Online Marketing that Attracts People of All Generations
Secret Tips for Online Marketing that Attracts People of All Generations
In an era where digital is essential in life, especially in marketing, nowadays there are people of all ages. Marketing to reach all generations is equally difficult, both in terms of interests and behaviors. Therefore, we should plan marketing to suit the age group. This article will discuss how to win the hearts of people in 5 generations: baby boomers, Gen X, Gen Y (Millennials), Gen Z and Gen Alpha.
Baby Boomers (1946 – 1964)
Baby Boomers are people born after World War II. They grew up in an era when traditional media such as television, radio and newspapers made them more familiar and trusting of these media than online media. Although they began to accept online media more, they still liked the simplicity of the old media.
- Focus on Facebook and Email Marketing : Baby Boomers use Facebook a lot and still like to receive information via email. Therefore, advertising on Facebook and sending emails with clear offers or information will help increase awareness and build relationships with brands. In addition, you should create clear, credible email campaigns and provide offers that suit their lifestyles, such as promotions on health, travel or useful services.
- Create clear and valuable content : Content should clearly emphasize the benefits and value of the product, along with reviews or information from real experiences to increase credibility and trust, because this group values the value of the product or service more than content that emphasizes modernity.
- Create an easy-to-understand online experience : Design websites and online platforms that are easy to use and not complicated, so that Baby Boomers can access information and make transactions conveniently, such as using large fonts, clear buttons, and arranging content in an orderly manner, including short videos that provide clear information, to make use convenient and easy to understand.
- Provide good customer support : Good customer service and quick response, such as answering questions or giving advice. It will help build good relationships with customers and increase the chances of repeat purchases.
Generation X (1965-1980)
Gen X is a group of people who grew up with clear changes in technology and economy, making them flexible and open to new things. They are independent and self-reliant with a focus on work-life balance. They tend to be skeptical of marketing messages and tend to research products before making a purchase decision.
- Focus on being direct : Communicate clear and to the point messages without being too long-winded or using overly complicated language. Focus on presenting information that is useful and relevant to their needs.
- Reviews and expert advice : Gen X values reliable information. Having reviews from experts or blog posts with in-depth information can attract them to choose to buy your product or service.
- Ease of use on all devices : Gen X is a group that uses the internet on both computers and mobile phones. Therefore, websites and applications should be designed to be user-friendly and responsive on all devices so that they can easily access your information or products.
- Focus on SEO strategies : Gen X is an important and effective strategy because this group tends to search for information before deciding to buy products, especially products or services that require a lot of consideration or details, such as investment, travel, or technology products. This is due to both their search behavior and their confidence in websites that are ranked well.
Generation Y or Millennials (1981-1996)
Millennials or Gen Y are a group of people who are familiar with using social media and various applications in their daily lives. They focus on lifestyles that reflect their identity, whether it’s home design or personal items. They tend to be minimalistic, emphasizing simplicity rather than luxury. They value authenticity and tend to buy from brands that align with their values.
- Social Media Marketing : Gen Y uses social media as their primary means of communication and information discovery, making platforms like Instagram, Facebook, TikTok, and YouTube a key marketing platform. Create engaging, up-to-date, and engaging content, such as videos, viral campaigns, or influencer marketing.
- Sustainability and Social Responsibility : Gen Y prioritize ethical and socially responsible brands. They tend to support businesses that prioritize the environment or social development, so offering a strategy that emphasizes responsibility or sustainability will increase interest.
- Mobile-first : Since Gen Y primarily uses mobile phones to access the internet, mobile-friendly and fast-loading websites will help you reach them better. This includes using mobile apps or advertising, such as messaging or using niche apps.
- Creative Online Activities : Use creative and engaging content, such as short videos or games, that allow viewers to participate and share their experiences. Creating campaigns that allow consumers to participate in designing or deciding on products or services is another interesting way to do this.
Generation Z (1997-2012)
Gen Z is a generation that was born and raised in the digital age. They are very familiar with using technology and social media, so they have high expectations for fast information and authentic content. They are also creative in expressing themselves. They value privacy and control over their personal information.
- Privacy Focus : Respect user privacy and prioritize protecting personal information. Avoid collecting unnecessary data and give users control over their own information.
- Use Influencer Marketing : Collaborate with influencers who are popular with Gen Z and have a distinctive and unique style to promote products or services. Create short, concise and interesting content using friendly and direct language. This is because this group values opinions and advice from influencers they follow more than advertisements that look too formal.
- Use Popular Social Media Platforms : Gen Z prefers platforms like TikTok, Instagram Reels and YouTube, which focus on short, fun and engaging video content in a short period of time. Therefore, creating viral video content or using creators/influencers to promote your brand will help you connect with them more easily.
- Use Short-form Video Content & Storytelling : Gen Z likes to receive information quickly and powerfully, so create short videos. Capture attention from the first few seconds and focus on telling a concise but meaningful story. By using trending sounds or trends, your content will become more popular
Generation Alpha (2013-Present)
This group was born and grew up in an era where technology has advanced significantly. They are familiar with using digital devices since they were young and are interested in a variety of content, including short videos, games, and various social media platforms.
- Interactive and family-friendly content : Gen Alpha has Millennial parents who tend to screen content for their children. Therefore, creating family-friendly and interactive content, such as learning videos, skill-building games, or apps that develop creativity, will attract the attention of this group of children well.
- Focus on the platforms they use : Gen Alpha tends to use platforms such as YouTube Kids, TikTok, Roblox, Minecraft, and other gaming platforms as their main platforms. Marketing should therefore focus on advertising on these platforms, which are appropriate for their usage patterns.
- Educational and skill development marketing : Children of this generation are interested in content that enhances learning and specific skills. Offering products or services related to education, such as learning apps, skill-building games, or interactive online courses, will effectively reach Gen Alpha.
- Social media through parents : Although Gen Alpha themselves may not have their own social media accounts, But they influence parents’ purchasing decisions.
Therefore, marketing that focuses on parents via social media such as Instagram or Facebook can help create awareness and connect with families. In conclusion, although marketing to suit all target groups is difficult and challenging, if we can find the right point, it is no longer difficult. But it is still unavoidable that social media is important to people of all generations, both in daily life and in terms of entertainment. Therefore, we should understand the values, interests, and behaviors of each group in order to present products or services that truly meet their needs.